Attendance Policy

If your athlete is going to miss a session, please call or text the KEEN Program Manager at 314-399-9458.

Call even if it is at the very last minute!

We rely on our volunteers' attendance in order to provide a safe and fun environment for our athletes. We work to establish a one-to-one ratio of athletes to volunteers days before the session. If athletes don't come, we have volunteers attending and are unable to provide them an opportunity to serve.


We also want to allow as many athletes to attend our programs as possible. If an athlete doesn't come, we could offer that slot to another athlete who wants to be there. Therefore, we have established an attendance policy. Athletes will be dropped from current roster and placed at the bottom of the sign up sheet for the following session if an athlete misses 3 sessions during the program session (Spring, Summer, or Fall) without notice.


Athlete Attendance Policy:


Athletes will sign up for the entire semester. 

The Tuesday before Sunday program you will receive an email from Program Manager confirming your attendance. Reply to that email as soon as possible to tell us if you are not coming. 

We understand things may come up last minute. Please text us or call us until session start time and you will not be considered a “no-show”.

 You will receive a follow-up email on Tuesday following a “no-show”.

After 3 "no shows" athlete will not be able to attend any programs for the remainder of the semester. You will not be in the priority signups the next semester. An athlete is considered to be a "no show" if they were signed up for a session but did not attend. If a parent or guardian calls, texts or emails up until the session start time, your athlete will not be considered a "no show".

Why do we need these procedures?

Safety: Our priority is the safety of our athletes and our volunteer coaches. To be safe we need to control the number of people participating in an activity and therefore we need an organized process for sign-ups and program participation.

Volunteers: We do not exist without our volunteers. They are giving KEEN and your athlete their time when they show up to sessions. In order to ensure the safety of our athletes, we work hard to recruit volunteers in order to have a one-to-one match. When athletes “no-show” it directly affects our volunteers experience with KEEN.

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